HOW TO USE THE PORTAL

1. Sign Up & Get Oriented

1.1 Sign-up & Login: Complete the Education Subscription Plan. You’ll receive an approval email before you can post or manage opportunities.

2. Post & Manage Opportunity Listings

2.1 Create a Listing: Go to Submit Listing. Enter a clear Title, Description, Location, Category, and Tags (e.g. “Engineering,” “Hospitality”).

2.2 Set Deadline: Use the Closing Date field to choose when your listing expires. It auto-closes on that date.

2.3 Edit or Remove: In My Dashboard, click Edit to update details or Delete to retire an outdated opportunity.

3. Review & Track Applications

3.1 See Submission Totals: The Applications column in My Dashboard shows how many students have applied.

3.2 Read, Comment & Rate: Click the count to open the Applications page—read each submission, leave notes, and set statuses (e.g. “Interviewed,” “Hired”).

3.3 Export for Records: Use Export CSV on the Applications page to download all submissions for compliance and reporting.

4. Alerts & Notifications

4.1 Create Listing Alerts: Visit Listing Alerts, define your criteria (keywords, location, tags), and select an email schedule (daily or weekly).

4.2 Manage Your Alerts: Pause, edit, or delete any alert so you only receive the notices you need.

5. Bookmarking

5.1 Save Key Listings or Profiles: Click the bookmark icon on any opportunity—or on a Profile, if enabled.

5.2 Quick Access: Go to My Bookmarks to revisit starred listings and candidate profiles at any time.

6. Search & Filter

6.1 Use the search box and filters atop Opportunities to narrow by keyword, category, tag, or closing date.

1. Sign Up & Get Started

1.1 Sign-up & Login: Complete the Company Subscription Plan. Approval arrives via email.

2. Post Listings

2.1 Create a Listing: Go to Add Opportunity, enter Title, Description, Location, etc.

2.2 Set a Closing Date: Choose when the listing should expire; it will auto-hide afterward.

2.3 Edit or Delete: In My Dashboard, click Edit or Delete as your hiring needs evolve.

3. Handle Applications

3.1 Track Application Submissions: See application counts in My Dashboard.

3.2 Review & Update: Click through to Applications to read, comment, rate, and set candidate statuses.

3.3 Download CSV: Export all applications for your HR records or reporting.

4. Listing Alerts

4.1 Encourage Alert notifications: Ask Coordinators to create alerts on the Alerts page—so they’re notified as soon as you post.

4.2 Set up your own Alerts: To see when schools post opportunities or requests, create alerts with relevant keywords with Alerts.

5. Profile Dashboard

5.1 Collect Profiles: WIL Coordinators make applications on behalf of students via your listings—view them in Profile Dashboard.

5.2 Search & Shortlist: Filter by keywords or tags, then bookmark top applicants for interviews.

6. Bookmarking Candidates

6.1 Star Profiles: Click the bookmark icon on resumes or listings, add private notes, and revisit them via Bookmarks.

7. Search & Filter

7.1 Use the search box and filters on Opportunities to find specific requests by keyword, location, category, or deadline.

  • “My listing isn’t expiring”: Ensure you set a closing date.

  • “I’m not getting alerts”: Verify your email settings and check the Alerts page for active subscriptions.

  • “Bookmarks not saving”: Make sure you’re logged in and the Bookmark icon appears on the item you’re trying to save.

 

Resources For Coordinators

Work Experience Resources

Work experience offers secondary students a short, unpaid placement—typically one to two weeks—to observe and assist in real workplaces, building both technical and soft skills while exploring career options. Eligibility usually covers Years 9–12 (including temporary visa holders aged 14+), with placements scheduled during school terms and covered by standard school insurance (though holiday or interstate placements may require extra cover). All placements require a formal risk assessment and a designated workplace supervisor.

Work experience is a period of unpaid, supervised work undertaken by high school students to gain practical skills and firsthand insights into various professions. Placements typically last one to two weeks as part of the school curriculum, with students observing and assisting under employer guidance. These opportunities help bridge the gap between classroom theory and workplace realities, preparing students for post-school pathways.

Benefits of Work Experience

Skill Development

  • Technical Skills: Students learn industry-specific tools and software—coding, customer service platforms, machinery operation, etc.—directly in the workplace.

  • Soft Skills: Daily tasks and team interactions build communication, teamwork, time management, and problem-solving abilities critical for career success.

Career Exploration

  • Industry Insight: By rotating through departments or shadowing professionals, students gain clarity on potential career paths and workplace cultures.

  • Networking: Building relationships with mentors and supervisors opens doors to future internships, apprenticeships, or employment opportunities.

Personal Growth

  • Confidence & Independence: Taking on real responsibilities fosters self-reliance and boosts self-esteem as students contribute meaningfully to business operations.

  • Work Ethic: Meeting deadlines and adhering to workplace standards helps instil accountability and professional discipline.

Career Readiness

  • Resume Enhancement: Documenting practical experience makes student resumes stand out in future job or tertiary-education applications.

  • Holistic Learning: Complementing academic studies with hands-on tasks creates a well-rounded education and better prepares students for their first paid roles.

Standard School Coverage

Most school-arranged placements during term time are covered under Department of Education or school-sponsored policies, including public liability and workers’ compensation  .

Additional Insurance Requirements

Out-of-term placements—such as holiday work experience—and certain higher-risk industries may fall outside standard school cover  . In these cases, arranging separate personal accident and public liability insurance is essential to protect both students and host organisations.

Key Insurance Providers

ExperienceWorx

ExperienceWorx provides personal accident and liability insurance specifically for students on work experience, offering policies from as little as AU$96 for up to 15 days across three months  . Their plans cover multiple employers and have no waiting periods for immediate protection  .

Aon

Aon’s Work Experience and Internships insurance delivers comprehensive public liability and personal injury cover for placements not automatically under an organisation’s existing policy. Options include standalone student policies or employer-arranged coverage on behalf of participants  .

Further Resources:

Who is eligible?

Students in Years 9–12 can participate, including those on temporary visas aged 14 and over, provided the placement offers educational value toward their career pathways. Home-educated students should contact the Home Education Unit for the appropriate agreement forms.

How long does it last?

Placements usually last one week (around 40 hours), and can extend to up to 30 days per calendar year—often scheduled as one week per term.

Is it paid?

Work experience is unpaid, and students are not considered employees of the host organisation.

Can I work with a relative?

Placements under direct supervision by a parent or relative are not permitted, to ensure students gain new experiences in unfamiliar environments.

Where can I look for placements?

Begin by consulting your school’s Industry & Vocational Training Officer or teachers, who can recommend local businesses that welcome students. You can also leverage personal networks or directly research organisations in your area of interest.

When can work experience occur?

Placements must fall within published school dates; weekend or school holiday placements generally require special approval and additional insurance arrangements.

Is a risk assessment required?

Yes, schools must conduct a risk assessment for every placement to ensure student safety, using templates provided by the Department of Education or approved alternatives.

Can I do it interstate?

Interstate placements are allowed under specific Ministerial Agreements—for example, between Queensland, New South Wales, and the Northern Territory—often limited to border regions unless exceptional circumstances apply.

How do I apply?

Submit your work experience application form at least two weeks before the placement, following your school’s guidelines and obtaining necessary approvals from parents and the host organisation.

Who supervises me?

A designated workplace supervisor, employed by the host organisation, oversees your tasks and ensures a safe, educational experience during your placement.

Traineeship Resources

Traineeships in Australia are structured training agreements lasting typically 12–24 months, combining paid work and formal training through a Registered Training Organisation (RTO). Upon completion, trainees earn a nationally recognised VET qualification while developing both technical and transferable skills. School-based traineeships (SBATs) extend these benefits to Year 10–12 students, allowing them to spend one to two days per week in paid employment alongside their studies, gain credit towards their senior certificate, and transition seamlessly into full apprenticeships or the workforce.

A traineeship is a formal training contract between a trainee and an employer that blends on-the-job experience with classroom or RTO-delivered learning.  Traineeships typically run for one to two years—depending on the qualification level and industry requirements—and culminate in a nationally recognised VET certificate. Trainees earn a wage for their hours on the job while completing training modules required by their RTO. Across more than 700 industry areas—from health and social care to IT and hospitality—traineeships provide a practical pathway to employment and ongoing career development.

School-based traineeships (SBATs) enable Years 10–12 students to combine senior secondary study with paid work and VET training.

Students typically:

  • Spend 3–4 days per week at school and 1–2 days in the workplace under an employer’s supervision.
  • Complete VET units through an RTO either on the job, at a training centre, or via online coursework.
  • Earn a wage for work performed, with a minimum of 100 days (or as specified in the Vocational Training Order) over the two-year period.
  • Graduate with both their senior certificate and a nationally recognised qualification, often contributing direct credit towards their HSC or equivalent.

• Earn While You Learn: Receive a competitive training wage throughout your contract.
• National Qualification: Achieve a Certificate II–IV in your chosen field, fully recognised across Australia.
• Industry-Approved Training: Complete mandated training delivered by an accredited RTO, ensuring alignment with current workplace standards.
• Career-Ready Skills: Develop both technical competencies (e.g., machinery operation, software use) and soft skills (communication, teamwork) through real-world practice.
• Broad Industry Access: Opportunities span over 700 sectors—including healthcare, construction, finance, hospitality, and more.
• Pathway to Apprenticeships: School-based traineeships often lead directly into full-time apprenticeships once schooling concludes.

1. Identify Your Qualification: Work with your school or job service provider to choose a traineeship aligned with your career goals.
2. Partner with an RTO: Select a Registered Training Organisation to deliver your formal training modules.
3. Secure an Employer: Either apply as a new hire or upskill an existing employee under a training contract.
4. Register the Agreement: Formalise your traineeship via an Australian Apprenticeship Support Network (AASN) provider or equivalent body.

1. How long does a traineeship usually take?

Traineeships generally run between 12 and 24 months, though some industries set durations from 9 up to 48 months depending on qualification levels .

2. Do trainees get paid?

Yes. Trainees receive a wage for all hours worked, including time spent in training—unless classified as a school-based trainee under specific conditions.

3. What qualification will I receive?

On completion, you earn a nationally recognised VET Certificate (II–IV), which is valid across Australia and highly valued by employers.

4. Who is eligible for a traineeship?

Any individual with paid employment of at least 15 hours per week can enter a training contract—this includes school students for SBATs and adults of any age.

5. What is the difference between a traineeship and an apprenticeship?

Traineeships cover non-trade industries and shorter training periods, while apprenticeships focus on trades with longer, hands-on learning contracts.

6. What is a school-based traineeship (SBAT)?

An SBAT allows Years 10–12 students to undertake a traineeship alongside their studies—working 1 day per week (plus flexibility in school holidays) and training through an RTO.

7. How many days per week do SBAT students work?

Typically 1 day during school terms and additional days in holidays, totalling a minimum of 100 days—or as specified by the Vocational Training Order—over the two school years.

8. Can SBATs count towards my senior certificate/HSC?

Yes. SBATs often contribute up to four credit points (equivalent to two subjects) toward the HSC or state-equivalent certificate of education.

9. How do I apply for an SBAT?

Contact your school’s VET coordinator or Careers Adviser to complete a training contract via an Apprenticeship Network Provider and register with an RTO.

10. Where can I find traineeship opportunities?

Browse the StudentConnect portal’s Opportunities page, check state training authority sites (e.g. Apprenticeships WA), or visit job boards like Seek and My Gateway for listings.

Apprenticeship Resources

Apprenticeships are formal training contracts combining paid on-the-job learning with structured studies delivered by a Registered Training Organisation (RTO). They typically span up to four years and lead to a nationally recognised qualification, making them a cornerstone of Australia’s vocational education system. School-based apprenticeships extend these benefits to Year 10–12 students, allowing them to split their week between school, paid workplace hours, and RTO-based training, and often credit toward their senior certificate. Employers and students alike can access dedicated support through the Australian Apprenticeship Support Network, ensuring smooth setup, financial incentives, and ongoing guidance.

An apprenticeship is a structured training contract where an individual learns a trade or occupation on the job while studying with a Registered Training Organisation (RTO) to gain a nationally recognised qualification. Apprentices are employed and receive a wage for all hours worked—including time spent in TAFE or RTO classes—under the National Employment Standards and applicable modern awards. Most apprenticeships commence from age 15, cover a vast array of industries (from construction and automotive to hospitality and IT), and typically run for up to four years, depending on the qualification level and industry requirements.

A School-Based Apprenticeship (SBA) enables Years 10–12 students to combine senior secondary study with paid work and vocational training.

Students usually:

  • Attend school 3–4 days per week and work 1–2 days in the host workplace.
  • Complete required training units at a TAFE or RTO, either on-site, at the training centre, or through blended/online delivery.
  • Earn a competitive training wage for their work hours, with placements designed to accumulate a minimum number of days (often 100 days) over the two-year school period.
  • Graduate with both their senior certificate and a nationally recognised trade qualification, often receiving credit towards their secondary credential.
  • Earn While You Learn: Apprentices receive paid employment for all work and training hours, ensuring financial support throughout their training period .
  • National Qualification: Completion yields a Certificate III or IV (and beyond) that is recognised across Australia, boosting employability and career mobility.
  • Industry-Approved Training: Training is delivered by accredited RTOs, aligning with current workplace standards and regulatory requirements.
  • Career-Ready Skills: Apprentices develop both technical trade skills and essential transferable skills—such as problem-solving and teamwork—through hands-on experience.
  • Financial Incentives: Employers and apprentices may be eligible for government subsidies, wage incentives, and support payments via the Australian Apprenticeships Incentives program.

1. Explore Your Options: Browse apprenticeships by industry on the Australian Apprenticeships website or StudentConnect portal.
2. Contact an AASN Provider: The Apprenticeship Support Network helps you find employers, select an RTO, and register your training contract.
3. Secure an Employer: Either apply directly to host businesses or use an Apprentice Connect Australia provider to match you with a suitable host .
4. Sign the Training Contract: Finalise your Australian Apprenticeship contract through an AASN or your state training authority, then commence your workplace and RTO training.

1. What’s the difference between an apprenticeship and a traineeship?

Apprenticeships focus on traditional trades (e.g., carpentry, plumbing) with longer terms (up to 4 years), while traineeships cover non-trade roles (e.g., business, IT) over 1–2 years.

2. How old do I need to be to start an apprenticeship?

You can start from age 15, but minimum legal working-age rules vary by state or territory—check with your local training authority.

3. Are apprenticeships paid?

Yes—apprentices earn a training wage that covers both on-the-job and classroom hours, as set by the relevant modern award or enterprise agreement.

4. Can I do an apprenticeship part-time?

Full-time is most common, but school-based apprenticeships allow part-time arrangements for Years 10–12, and some jurisdictions permit flexible hours post-school .

5. How long does an apprenticeship take?

Standard apprenticeships run up to 48 months, though some qualifications can be completed in as little as 24 months depending on prior skills and competency-based assessments.

6. What qualification do I receive?

Completion results in a nationally recognised qualification (Certificate III or IV), which is valid across Australia and highly respected by employers.

7. What costs are involved?

Training fees may apply, but many apprentices are eligible for government fee waivers or subsidies through the Australian Apprenticeships Incentives program.

8. Who supervises my apprenticeship?

A workplace supervisor mentors you on-the-job, while a trainer/assessor from the RTO delivers your theory modules and assessments.

9. Can I switch employers during my apprenticeship?

Yes—if you have valid reasons (e.g., relocation, unsuitable work conditions), you can transfer your training contract to a new employer with AASN assistance .

10. Where can I find support if I have issues?

Contact your AASN Provider or state training authority for free advice on dispute resolution, welfare support, and mentoring throughout your apprenticeship.

Resources For Companies

Apprenticeship Resources

Apprenticeships Connect Australia Providers (ACAPs) are the first point of contact for anyone starting or managing an apprenticeship or traineeship in Australia. Contracted by the Department of Employment and Workplace Relations, ACAPs deliver free advice and support from pre-commencement through to completion, including matching apprentices with employers, handling paperwork, monitoring progress, and resolving issues . In the South West region, key local ACAPs include Apprenticeship Support Australia, MEGT, and BUSY At Work, each offering extensive support services tailored to regional needs.  By understanding the role and services of ACAPs—and knowing your local providers—you can ensure apprenticeships and traineeships run smoothly, from contract to completion.

Apprenticeships Connect Australia Providers (also called Australian Apprenticeship Support Network providers) are organisations contracted by the Australian Government to guide both apprentices/trainees and employers through every stage of a training contract.

They offer services such as:

  • Pre-commencement advice (choosing the right qualification and RTO)
  • Assistance with signing and lodging training contracts
  • Monitoring wellbeing and progress throughout the term
  • Help accessing government incentives and subsidies
  • Dispute resolution and completion support.
  • Contracted by DEWR: The Department of Employment and Workplace Relations (DEWR) issues deeds to ACAPs, defining performance standards and service delivery requirements.
  • Code of Conduct: All providers must adhere to the ACAP Code of Conduct, ensuring impartial, high-quality service.
  • Free to Users: ACAP services are fully funded by government—apprentices, trainees, and employers incur no direct fees for support.

1. What services do ACAPs provide?

ACAPs assist with every stage of the apprenticeship or traineeship lifecycle: pre-commencement guidance, contract finalisation, access to incentives, ongoing welfare checks, progress monitoring, and completion support  .

2. Who can use an ACAP?

Any Australian Apprentice or Trainee and their host employer can access ACAP services—there are no eligibility fees, and support covers all Australian jurisdictions .

3. How do I choose the right ACAP?

Select the provider contracted for your postcode or region via the Australian Apprenticeships website’s “Find a Provider” tool—each region lists its ACAPs and service specialisations .

4. Are ACAP services free?

Yes. All core support services are fully funded by the Australian Government; apprentices, trainees, and employers do not pay for ACAP assistance .

5. What is the ACAP Code of Conduct?

A set of standards governing provider behaviour to ensure confidentiality, impartiality, and quality of service—they must provide the Code when you sign your training contract .

6. How do ACAPs help with incentives?

ACAPs explain available subsidies (e.g., Boosting Apprenticeship Commencements), assist with applications to the Australian Apprenticeships Incentives Program, and monitor your eligibility throughout the contract .

7. Can ACAPs mediate disputes?

Yes. Providers can investigate and help resolve issues between apprentices/trainees and employers under the training contract framework .

8. Do ACAPs track progress?

ACAPs conduct regular check-ins—via phone or face-to-face—to monitor training progress, wellbeing, and satisfaction, ensuring timely interventions if problems arise .

9. What’s the difference between an ACAP and a Group Training Organisation (GTO)?

ACAPs provide support services and advice, whereas a GTO employs apprentices or trainees directly and places them with host employers—some GTOs also operate as ACAPs but their roles differ .

10. How do I contact my local ACAP?

Visit the Australian Apprenticeships website, enter your postcode in the “Find a Provider” tool, and choose from the listed ACAPs—each entry includes direct phone and email links .

Group Training Organisation Resources

A Group Training Organisation (GTO) is an employer that hires apprentices and trainees under formal training contracts and places them with host businesses for on-the-job learning and development. GTOs take on all legal and administrative responsibilities—paying wages, managing payroll, and ensuring compliance with employment laws—so host employers can focus on training and supervision. They often rotate apprentices among multiple host sites to broaden experience and guarantee continuity of employment until completion of the training contract.

  • Employment & Placement: GTOs employ apprentices and trainees directly, matching them with host employers based on industry, location, and skill requirements.

  • Support & Mentoring: They provide ongoing support—including welfare checks, mentoring, and problem resolution—to both apprentices and host employers throughout the training period.

  • Training Coordination: While host employers deliver practical workplace training, GTOs liaise with Registered Training Organisations (RTOs) to ensure theory components are completed on schedule.

  • Compliance & Standards: All GTOs must adhere to the National Standards for Group Training Organisations, which guarantee consistent, high-quality service across Australia.

  • Reduced HR Burden: GTOs handle payroll, workers’ compensation, and statutory reporting—minimising administrative workload for host employers.
  • Continuity of Employment: If a host employer can no longer supervise an apprentice, the GTO quickly re-places them to maintain training continuity.
  • Access for Small Businesses: Small and medium enterprises can take on apprentices without the full administrative or financial commitment of direct employment.
  • Career Pathways: Apprentices benefit from exposure to multiple workplaces, gaining a wider range of skills and networking opportunities.
  • The Apprentice and Traineeship Company (ATC): ATC is a not-for-profit GTO and RTO, employing thousands of apprentices across WA since 1986 and delivering flexible, nationally recognised training in Bunbury and surrounding areas.
  • ATC Work Smart: Operating in the Great Southern, South West, Mid West, and Perth Metro regions, ATC Work Smart provides accredited courses, placement services, and tailored workforce solutions.

  • Skill Hire: As both a GTO and RTO, Skill Hire has over 20 years’ experience in regional WA—specialising in trades, professional services, and supported employment under the IntoWork Group umbrella.

1. What’s the difference between a GTO and an employer hiring directly?

A GTO employs apprentices and manages all HR, payroll, and compliance tasks, then places them with host employers for training. Direct-hire employers must handle these responsibilities themselves  .

2. Who pays the apprentice’s wage?

The GTO pays the apprentice’s wage and on-sends timesheets to host employers—who reimburse the GTO—simplifying payment processes for hosts  .

3. Can a GTO apprentice switch host employers?

Yes. If training needs change or a placement ends early, the GTO can reassign the apprentice to another host, ensuring uninterrupted training  .

4. How do I engage a GTO for my business?

Contact any local GTO (e.g., ATC, ATC Work Smart, Skill Hire) to discuss your requirements; they’ll handle recruitment, training setup, and contract registration  .

5. Are GTO services free?

GTO services are funded through apprenticeship and traineeship grants and host employer reimbursements—there’s no direct fee for accessing placement and support services  .

6. What industries do GTOs cover?

GTOs operate across more than 700 industry areas, from construction and engineering to hospitality, business, and community services  .

7. Do GTOs provide training or just placement?

While GTOs coordinate placements and support, the formal training is delivered by RTOs. Many GTOs (like Skill Hire) also hold RTO registrations to bundle placement and training  .

8. How are GTOs regulated?

They must comply with National Standards for Group Training Organisations and maintain registration with state/territory training authorities under the Australian Quality Training Framework .

9. Can small businesses use a GTO?

Absolutely. GTOs enable SMEs to mentor apprentices without full HR infrastructure, sharing the administrative load and reducing risk  .

10. Where can I find more information?

Visit the Australian Apprenticeships website’s GTO page or contact your local South West providers—ATC, ATC Work Smart, and Skill Hire—for tailored advice  .

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